Last Updated on January 7, 2021
Hotels do their best to not lose their repeated business, regardless of any reason. However, do your best to not seem mean or rude while saying it. After all, a polite tongue will get you wherever you want.
Mention your gold status
©Cell Code
This is not going to be a good time to be modest if you have a premier credit card and a VIP status. Both the manager and the employees will not do anything that would upset you.
According to Mokshta Chauhan, a hotelier, hotels consider their loyalty card members a big deal out of those Platinum and Diamond elite statuses, and in order to make these members valued, freeing them from saving the cancellation fees.
So if you are, indeed, one of the members, then you shouldn’t hesitate a second to mention it. You should understand your value to the hotel and the fact that they are ready to do what it takes to keep you satisfied.
Allow social media to be in your favor
©Les Roches
Hotels are totally aware of the power of their guests’ reviews on Trip Advisor, Facebook, Google Maps, Instagram, and any other website. Their main goal is to keep their ratings up for as long as possible.
So if the hotel is not being accommodated, you can threaten to leave a bad review. Or, you can use your power of leaving a good review to take advantage and get rid of the cancellation fee.
Your good words on the review will be considered as a great thank-you to the hotel’s staff and management. If this trick helped, don’t hesitate a second to write the good review for them, they will be waiting for it!
Game the system
©We Welcome Work
If you don’t want to risk it all and play a game with the system, you can simply ask to postpone your reservation to a week later because your meeting schedule or your “plans” have changed. After two days, you can call again and cancel the re-booked room, which will still be way before the 24h (or 48h) cancellation cutoff, and voila!
