Last Updated on January 7, 2021
A travel provider’s main job is to offer travel-related services and ensure that you have a smooth travel experience or vacation by providing a large choice of airlines, cruise lines, hotels, car rental companies, etc.
But, alas, not all travel providers are reliable—or legitimate—for that matter, so you have to be very careful before trusting a travel supplier with your money and time.
The questions you should ask first before making any advance payments online are: “Is the travel supplier legitimate?” “Is the travel supplier reliable?” “Is your money safe?” “If there is any problem, should this travel supplier fix or just ignore it?”
#1 – Verify the company’s legitimacy
Verifying the travel supplier’s legitimacy should be the first thing that crosses your mind to avoid scams!
Before booking or making any payments, use Google to make sure that the travel supplier or sales agent is licensed: Search for the agency’s financial information, references, check scam lists, online business review websites, or call the Better Business Bureau (BBB) that keeps lists of various licensed companies in the US.
Don’t just buy into the lies of fraudsters by hastily clicking “buy” whenever you see cheap flights or organized trips!
#2 – Check public ratings
After you verify the legitimacy of the travel provider, make sure that it isn’t unstable like some out there!
Search for customer ratings and reviews about the travel supplier you’re interested in by accessing their online pages or travel sites like TripAdvisor, AirlineQuality.com or ConsumerAffairs.com, etc.
The opinion of a company’s customer doesn’t just matter to the company itself but to other customs as well. Surely, travel providers or any other businesses can’t please everyone, but when you hear or read more bad reviews than good ones about its services, look for better options.