Last Updated on July 16, 2020
However, discretion is a requirement in any hotel concierge job description. They cannot and will not talk about other guests, coworkers or tell you which famous people are staying at the hotel. Just respect that and don’t insist.
3. Give you money
Let’s imagine you’re getting out of your cab and your total bill is 11$, but you only have 10$, is it ok to ask your hotel concierge for that extra dollar even if you pay them later? Absolutely not. It’s not their job to carry money just in case you need it.
If they do carry extra cash, it’s either theirs or the hotel’s. And if by any chance you don’t pay her, she’ll lose money, over something that you did.
If something like this happens, she will tell you where you can find the nearest ATM, the cab will wait for you, and they won’t charge you more for it.
4. Babysit
Some people might think a hotel concierge is the same as a personal assistant. It is not. They can recommend you places to leave your kid or your pet, but it’s not their job to walk your dog or watch over your kid while you go to a nightclub.
They can watch over your kid for 5m in the lobby if you go to the bathroom, but that’s about it. They have a lot of things to do and focus on, your kid or pet can’t be one of them.
5. Price negotiation
As discussed above, there are fixed price lists; if you eat at the hotel restaurant, you’ll pick from a menu with the prices listed. So there’s no point in bargaining or asking for a discount, you don’t have special care over other customers.
If it’s too expensive for you, ask your hotel concierge for a cheaper restaurant recommendation for you to eat in. They will have loads of recommendations for you.
Being a hotel concierge is not easy at all. Neither is any job that involves dealing with loads of different people; you never know if they’ll be nice or mean, or ask you inappropriate things, for example.
